Each year, globally, more organizations are aware of the direct effect of application quality on achieving customer satisfaction and higher revenue. How are they adapting their testing practices to meet the demands of today’s digital era?
Each year, globally, more organizations are aware of the direct effect of application quality on achieving customer satisfaction and higher revenue. How are they adapting their testing practices to meet the demands of today’s digital era?
Each year, globally, more organizations are aware of the direct effect of application quality on achieving customer satisfaction and higher revenue. How are they adapting their testing practices to meet the demands of today’s digital era?
With the growth in Internet of Things, people today expect seamless connectivity and instant access to information, with low tolerance for inconsistent experience between digital channels. Organizations are therefore paying more attention to delivering high quality, reliable user experience. These, and other technology trends, have important impacts on Quality Assurance (QA) and Testing.
The sixth edition of the World Quality Report, co-sponsored by Capgemini, Sogeti and HP, is based on a global market research study conducted among 1,543 senior IT executives. The report provides a commentary on the current trends in application quality and testing practices, and recommendations for organizations to build strong testing practices.
The Current Trends in Application Quality Assurance and Testing
Key insights from this year's report:
About the Report
The World Quality Report is the result of ongoing collaboration between Capgemini, Sogeti and HP Software. Published since 2009, the report is based on findings from a global research study conducted via telephone interviews with 1,543 CIOs, IT directors/managers, VP of applications and quality assurance directors/managers across 25 countries. The research results are interpreted and in-market commentary is provided by more than 40 testing subject matter experts.
The World Quality Report is the only major global research study and expert commentary for Application Quality Assurance and Testing that covers:
Download a copy of the World Quality Report 2014-15
Have you read the report? You can now benchmark your organization’s testing practice against the World Quality Report 2014-15 data to see how your testing fares compared to your peers. Go ahead and try it now!