White Paper: VoIP for a Global, Mobile Workforce

Mobility is here and the effect it has on the global workforce is profound. Bleeding-edge technology is a key factor in enabling enterprise businesses the opportunity to efficiently and cost-effectively deploy a mobile workforce.
Moreover, as this technology improves so too does the ability to efficiently manage a mobile — or global organization. Meaningful mobility solutions will allow aspiring companies to look beyond their geographic boundaries and hire the best and brightest talent available, effectively opening the door to a worldwide talent pool never before accessible — knowing that they can confidently manage a virtual business, across the country or across the globe.

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An Insight Research report suggests that, fifteen years ago, the analysis of a mobile workforce would be limited by employer reluctance to support remote workers, while the technology to support mobile workers outside of the office was also limited. However, over the past fifteen years, these  limitations have been eliminated. Employers are now actively promoting the expansion of their mobile workforce, and technology is enabling continuous communication with employees outside of the office.

A key driver to this mobile sea change is cloud-based technology advances. Today, cloud technology is revolutionizing the way businesses deploy a mobile and virtual workforce — enabling businesses the ability to be more agile, free up time and capital by hosting critical business applications, virtually, or “in the cloud.” In fact, a recent survey of 500 IT decision-makers by Sand-Hill found that — 50% of respondents cited business agility as their primary reason for adopting cloud applications, and Gartner estimates the cloud market to hit $150B by 2013.

No single out-of-the-box technology advancement will revolutionize how we communicate or will instantly provide efficiencies or cost savings. As such, it is important to partner with a service provider that offers a simple and effective solution. This white paper explores how large businesses can confidently deploy a VoIP solution that leverages cloud-based technologies to enable a global, mobile workforce.

Table of Contents

• VoIP for a Global, Mobile Workforce
• Mobility Enablers SIP and Cloud PBX
• Cloud-based VoIP Solutions
• Configurations that Meet Varying Requirements and Budgets
• Sounds Good, So Now What? 
• Conclusion

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