Delivering a Real Technology Win-Win Requires a Collaborative Approach


Technology has long been a source of frustration for many and the needs of provider and client can often see a mismatch. James Maudslay, Global Head of Insurance at Equinix explains how working together can achieve real results.



Technology has long been a source of frustration for many and the needs of provider and client can often see a mismatch. James Maudslay, Global Head of Insurance at Equinix explains how working together can achieve real results.

The relationship between the insurance industry and those delivering IT solutions to it has not always been an easy one. Lack of understanding of requirements from IT suppliers, allied to a failure to explain needs properly from the business side has lead to a situation where all too frequently, insurers end up with solutions that do not fully meet specifications, priced at a level felt to be uneconomic with a supplier who feels they have failed to make a satisfactory return on their work. Hardly an ideal result!

What this situation demonstrates is a certain inability of the parties to genuinely work together to produce a true solution to a problem, to ensure that all parties deem the contract to be a genuine "win-win" in that they all achieve the result they were originally seeking from the particularly engagement. 

As an example of how this might work in practise [Maudslay disects a collobrative project of Equinix's] to develop a cloud deployment for catastrophe modelling software. 

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Thumbnail by Thomas Claveirole // CC BY-SA 2.0



Equinix, Inc. (Nasdaq: EQIX) operates a global interconnection platform of more than 200 International Business Exchange™ (IBX®) data centers in 52 markets in the Americas, EMEA, and Asia-Pacific. Our mission is to protect, connect and power the digital economy.
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