Customer Success Story: Catalyst

Customer Success Story: Catalyst

Platform Equinix allows Pharmacy Benefits Management (PBM) companies to tap into a growing ecosystem of partners and networks to quickly grow operations across a global footprint

“Our decision to work with Equinix expands our capabilities and scalability, allowing Catalyst to maintain its leadership position while supporting our growth and client-focused initiatives.” Michael Forbes, Chief Information Officer, Catalyst Health Solutions

Healthcare Industry organizations are under increasing pressure to deploy solutions that ensure physical security, data protection, identity management, application security, privacy, and reliability. To address these requirements, healthcare companies must adhere to strict security and audit standards in order to meet federal- and state-level healthcare regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH). These compliance frameworks have been enacted with the broad goal of ensuring the overall security, integrity and availability of critical IT systems and data.

Improving Client Focused Initiatives

Catalyst Health Solutions is a leading provider of Pharmacy Benefits Management (PBM) services, providing full-service and Medicare Part D PBM services, as well as Workers Compensation PBM services to individuals, employers, managed care organizations, unions, 3rd-party administrators, and the hospice industry through subsidiaries located throughout the United States and Puerto Rico. Catalyst Health Solutions has distinguished itself in the competitive landscape of Pharmacy Benefits Management companies by consistently garnering some of the highest customer satisfaction ratings for its service and performance throughout the industry. The ability to continually enhance application performance for end-users while maintaining adherence to critical industry compliance regulations contributes to ongoing customer satisfaction for Catalyst’s millions of members and customers. However, as their business continued to grow, Catalyst was in need of a deployment platform that would allow them to scale their operational footprint to meet the increasing demands of their customer base, all while maintaining adherence to critical industry compliance standards.

Equinix (Nasdaq: EQIX) is the world's digital infrastructure company, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix operates a global interconnection platform of more than 200 International Business Exchange™ (IBX®) data centers in 63 metros across 26 countries.
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