Customer Interview: Equinix Globalizing IT and the Power of a CIO Dashboard

Brian Lillie, Equinix, at ServiceNow Knowledge13 with Dave Vellante and Jeff Frick

As theCube was extracting signal from the noise at the recently concluded ServiceNow Knowledge 13 event, we got a chance to chat with Brian Lillie, CIO of Equinix.

Equinix is a global data center provider with 97 datacenters in 15 countries, and over 500 cloud providers that host with them around the world. Aside from being high-end, operational, and reliable, the company prides itself for being network neutral with 900 carriers in their facilities.

"If you're a cloud provider or a content provider, and you wanna provide information and access in the lowest latency, highest reliability way to eyeballs all over the world, Equinix is the place to be."

Lillie is a great fan of ServiceNow, and it shows. When he came to Equinix four-and-a-half years ago, they had achieved significant organic growth and acquired companies in Europe and Asia, but they hadn't released a cohesive strategy for integrating that development. Equinix had six or seven very different systems, and everyone was busy just getting their own processes to work. With ServiceNow's catchy Cloud for Clunkers program, Equinix was able to manage everything in one place, and now they're running their businesses more like a business.

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