Challenge To Change: Embracing Change, The Economy, People and the Future of Work


“Embracing Change,” sets out the compelling global shifts that will radically alter the macro-environment of the insurance industry. Some of this transformation is already underway and is opening up opportunities and challenges in the way insurers operate around the globe. In this section, we explore the key global drivers of this change.



“Challenge to change” is a 3 part white paper series that explores the future growth drivers of the global Insurance industry. Looking into the economy, regulatory landscape, technological innovation, business process and workforce and talent issues, and many other areas, the papers entitled “Embracing Change”, “The Impact of Technology” and “The Future of Insurance” examine the drivers, opportunities and challenges of an incredibly rich and evolving sector. The “Challenge to Change” series is for multiple insurance businesses - from Life to Property and Casualty, Large Commercial to Long Term Care - across multiple delivery channels and operations types. It is designed to be an important discussion tool to facilitate strategic thinking about how to create new business opportunities and respond to challenges positively.

The first paper in the series, called “Embracing Change,” sets out the compelling global shifts that will radically alter the macro-environment of the insurance industry. Some of this transformation is already underway and is opening up opportunities and challenges in the way insurers operate around the globe. In this section, we explore the key global drivers of this change.

Introduction 3
Global growth 4
Growth poles 5
Global opportunities 6
Emerging needs 6
Emerging markets 6
Global challenges 8
Emerging competition 8
Regulatory environment 8
Financial market volatility 9
Low interest rates 9
Sovereign debt 10
Natural catastrophes 10
Intensifying change  11
Creative destruction?  11
Technology overload  11
Complexity  11
Changing nature of work 12
Future work structures 12
Critical future success factors 13
Staffing for success 13
Scan the horizon 13
The World is open 13
City-specific strategies 13
Diversify 13
Plan for change 13
Key questions 14
In our next paper 15

Other Content in the Insurance Series

Equinix & The Insurance Ecosystem
Trends In the Global Insurance Space
White Paper Challenge to Change: The Impact of Technology
White Paper Challenge to Change: The Future of Insurance


Equinix, Inc. (Nasdaq: EQIX) operates a global interconnection platform of more than 200 International Business Exchange™ (IBX®) data centers in 52 markets in the Americas, EMEA, and Asia-Pacific. Our mission is to protect, connect and power the digital economy.
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