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Case Study: Contact Solutions

Case Study: Contact Solutions

Contact Solutions delivers on-demand, cloud-based contact automation services for businesses and government agencies. Through its Continuous Improvement Practice and world-class hosting facilities, the company has changed the face of contact automation by continuously identifying, implementing, and monitoring new contact automation opportunities and consistently raising the bar on customer savings by reducing live-agent costs and improving...   READ MORE +
Case Study: Box

Case Study: Box

In its earliest days as a small start-up, Box’s infrastructure was hosted in a data center in Emeryville, Calif., and had limited scalability and redundancy. With its application maturing and its customer base expanding globally, Box sought a top-tier, global data center provider with the network density that could enable lower latency and...   READ MORE +
Case Study: Cirracore

Case Study: Cirracore

As a provider of a broad array of enterprise private cloud services, Cirracore recognizes two key drivers of success for its data center infrastructure: performance and scalability. “To completely satisfy our customers, our expertise in managed services must be supported by a high-performance, low- latency delivery infrastructure that ensures an excellent end user experience,”...   READ MORE +
Application Performance: A Framework for Cloud Enablement

Application Performance: A Framework for Cloud Enablement

Learn the motivation behind enterprises’ cloud adoption and the considerations, best practices and necessary steps for effective implementation of cloud-based services.   READ MORE +

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