Global Cloud Xchange Renews Agreement with Amplifon to Connect over 1,800 Retail Stores Globally

Delivering a fully managed, end-to-end communications platform across Europe, India, Australia and New Zealand for the global leader in hearing solutions and services


MILAN, January 19, 2016: Global Cloud Xchange (GCX), a subsidiary of Reliance Communications, today announced the renewal for a multi-year agreement with Amplifon to provide a fully managed, end-to-end communications platform, by connecting over 1,800 retail stores across Europe, India, Australia and New Zealand. Amplifon is the global leader in hearing solutions and services with a network of approximately 3,400 points of sale, 3,400 service centers and 1,700 affiliates around the world.

As part of the agreement, GCX, through a dedicated Global Support Team, will deliver a suite of managed network solution by connecting over 1,800 retail stores and regional data centers across Europe, providing Amplifon with reliable and secure network services to host and run their mission critical sales transactions. In addition, this network platform will also allow Amplifon to deploy value-added services including video conferencing and voice over IP.

“In today’s connected retail world, the stores, supply chain and customer service centers need to be seamlessly connected at all times with good capacity to the data regardless of the location,” said Wilfred Kwan, Chief Operating Officer, Reliance Communications (Enterprise) and Global Cloud Xchange. “At GCX, we have a very strong track record in providing leading retailers such as Amplifon with an IT infrastructure and solutions that offers the highest levels of flexibility, resilience and performance to support its aggressive business expansion.”

"GCX understands the business and technology imperatives that drive the retail industry," said Stefano Mazzitelli, Country Manager for Italy, Global Cloud Xchange. "We are very pleased to further expand our relationship with Amplifon and support their business growth globally.”

GCX offers enterprise WAN communications for the agile world based on industry leading hybrid MPLS overlay network architecture. Delivered as a fully-managed service, including circuit and CPE installation, pro-active monitoring, 24 x 7 on-site and remote support, fault management and comprehensive reporting, Managed MPLS VPN provides high performance and scalable connectivity to meet critical enterprise networking needs, thereby enabling enterprises to place greater emphasis on their core business in addition to optimizing their costs.

Global Cloud Xchange is an international provider of integrated communications solutions for businesses.